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Return & Privacy Policy
Our return policy is simple - 15 day money back guarantee. We want you to be completely happy with the products you have purchased form us. If you are not, simply return the items you don't want in the condition you have received them within 15 days and we will refund your money (at 85%*) or exchange the item (at 100%).

Your product must be complete, unused and in 'as new' condition. (E.g. if you have opened the box to examine the product, you must put it all back in the same way as it was before you opened it!)
The product should be returned with the original box, packing and accessories!

* As you understand that the product you return to is not "new" anymore, we will apply a restocking fee of 15% that will be deducted from the total to refund. Shipping charges are not refundable. If "free shipping" was applied as a result of a promotional offer, we will deduct the real shipping costs from the refund.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty and returned within 7 days. Products returned damaged, with missing or damaged packaging and/or missing parts will be charged a restocking fee that will vary from 15% up to the full purchase price.

Warranty Returns

x10moules warrants your product to be free from physical defects in material and workmanship for a period of 2-years from the date of the original purchase.
If an item your purchased from us fails within the manufacturer's warranty period you can return it to us and we will replace (or repair) it for free. You pay for shipping to us, we will pay for shipping back to you to countries within the European Union. Shipping charges will be applied on all replacements to countries outside the European Union.
Before you return an item, please always check your manual, our FAQ and our Help files. This to avoid you return goods that are NOT defective.
Shipping charges will be applied if a product has been found not to be defective.
If you have doubts, please do not hesitate to contact our Technical support first for advise.

Privacy Policy

At x10modules, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy:

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address and mailing address. This allows us to process and fulfil your order and to notify you of the status of your order. A telephone number is not required but would be convenient for the shipping company in case there is a problem with the delivery of your package.

We personalise your shopping experience by using your purchases to shape our recommendations about our products that might be of interest of you. When you submit a customer review or comments, we also ask for your e-mail address, although you can choose not to have your e-mail address displayed with your review or comments.
We may also use the information we collect to occasionally inform you on important changes to our Website, new services we have to offer and special offers we think you'll find valuable. If you would rather not receive this information, send us an e-mail at office@x10modules.com to notify us.

x10modules.com does not sell, trade or rent your personal information.

By using our Website, you consent to the collection and use of this information by x10modules.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
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FGS-211, FGS-212 ON/OFF Relay Insert 2.5kW
FGS-211, FGS-212 ON/OFF Relay Insert 2.5kW
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